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Return Policy

 

Full priced clothing items must be unworn and unwashed to be accepted for a return.

Items must be shipped back within days for a full refund. We do not offer store credit for our online shop.

NO RETURNS POSTMARKED AFTER THE 7TH DAY FROM DELIVERY DATE WILL BE ACCEPTED.

ALL jewelry, handbags, beauty, home goods, intimates, bodysuits, and sale items are FINAL SALE.

You may exchange clothing items within 7 days from the delivery date. This excludes sale items. You are responsible for shipping fees back to us. You can also return for free in store.

Email introboutique@gmail.com with questions regarding the policy.



To return your product, mail your product to:

Intro Boutique
ATTN: Returns
509 Prospect Avenue East
Cleveland OH 44115

You will be responsible for paying for your own shipping costs for returning or exchanging your item(s). Shipping costs are non-refundable.