Every $100 spent (before tax) earns you $15 to use as cash in January. Free shipping on orders over $50.

Return Policy

HOLIDAY POLICY: 

Hope you love your gift! On the crazy chance you don’t here’s our rules:

Only store credit or exchanges offered for returns. Full priced clothing items must be unworn, unwashed, tags on and in original condition to be accepted. Store closed January 1st-6th and only opening Thursday-Saturday in January. All items must be returned before January 23rd for store credit. No returns will be accepted after January 23rd. Please contact us if return cannot be completed on a weekend or mail in to receive credit. All jewelry, intimates, handbags, beauty, home goods, paper goods and sale items are final sale. Receipt code must provide for return.

 

Full priced clothing items must be unworn and unwashed to be accepted for a return.

Items must be shipped back within days for a full refund. We do not offer store credit for our online shop.

NO RETURNS POSTMARKED AFTER THE 7TH DAY FROM DELIVERY DATE WILL BE ACCEPTED.

ALL jewelry, handbags, beauty, home goods, intimates, bodysuits, and sale items are FINAL SALE.

You may exchange clothing items within 7 days from the delivery date. This excludes sale items. You are responsible for shipping fees back to us. You can also return for free in store.

Email introboutique@gmail.com with questions regarding the policy.



To return your product, mail your product to:

Intro Boutique
ATTN: Returns
509 Prospect Avenue East
Cleveland OH 44115

You will be responsible for paying for your own shipping costs for returning or exchanging your item(s). Shipping costs are non-refundable.